Support Center

Why am I asked to re-login/re-subscribe when I’m already logged in?

Last Updated: Jun 05, 2017 03:58PM EDT
Pro Football Focus' home page can sometimes direct a current subscriber to a page asking for the subscriber to either re-login or re-subscribe for our content. Though this can be frustrating, we do have a solution! 

If a current subscriber does click one of the tabs circled in the picture below, he/she will be directed to a sales page meant for new users to subscribe to our content.



Our new, revamped site (coming in July) will have alternate home pages for current subscribers and non-subscribers, but for the time being, our current subscribers should begin their PFF experience by clicking the "Account" button circled in the picture below. 



Once clicked, a current subscriber can easily click through all the content said subscriber currently has access to.

If you have any other questions or concerns regarding the navigation of our site, please feel free to email our PFF Support team at support@profootballfocus.com. 

Contact Us

d31ce48a619fcf4a09248195fd2f67fa@pff.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete