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How do I request a refund?

Last Updated: Jan 09, 2018 12:33PM EST
Refunds can be requested for our 365-day Edge and Elite subscriptions within 10 days of the original purchase. For our Elite - Monthy or Edge - Monthly subscriptions, refunds must be requested within the first five days of the most recent billing. To request a refund please include your full name, username, and the product that you wish to be refunded in an email to

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